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| The Pub For General Automotive Related Talk |
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04-01-2014, 06:18 AM
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LPS
Join Date: Mar 2005
Location: Geelong
Posts: 1,601
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Just wondering if any of you have had trouble ordering parts from Rapid Systems before?
I ordered an intake muffler delete pipe for my fg 5 weeks ago and it still has not arrived. I contacted him 2 weeks after I ordered it and he told me that the order for some reason didn't come up on his system and that it will be sent out the next day. Fast forward another 2 weeks and the pipe still had to arrived so I lodged a PayPal request for a refund. The next day I received an email again saying sorry the item has not been posted out, but will be sent out Monday as soon as normal hours resume. That should have been last week and still no luck. I am not one to name and shame usually, but I am down $170 and it looks like I won't be getting my pipe any time soon! It's a shame as I was going to order a few other things from him too. |
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04-01-2014, 09:41 AM
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#2 | ||
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Guest
Join Date: May 2013
Posts: 1,934
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You can be forgiven for getting suckered in. It just takes time for people to realize the ebay stinks!
I have only ever tried to purchase one item once from ebay & they screwed the pooch, so never again. If I can't buy it locally...I don't buy it at all! |
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04-01-2014, 09:59 AM
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FF.Com.Au Hardcore
Join Date: Feb 2006
Location: QLD
Posts: 1,515
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Yeah Rapid Systems is are a bit hit and miss unfortunately, it took well over a month with multiple phone calls to get an airbox and battery kit from him for my old F6. My advice would be to get your gear from Process West
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FG XR6T Ute
300rwkw |
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04-01-2014, 10:08 AM
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Mopar! But Own F6's..
Join Date: Dec 2005
Location: F6DELAIDE
Posts: 3,221
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Just get your money back from paypal and go elsewhere.
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F6 TYPHOON FPV 335 GT |
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04-01-2014, 10:32 AM
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Go the Hogster!
Join Date: Sep 2008
Location: Brisbane
Posts: 2,518
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Quote:
There are plenty of top sellers and great products on ebay.
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Nitro XR50 - the last brand new one in OZ  first registered Oct 2011. |
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04-01-2014, 10:40 AM
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Isn't it obvious?
 
Join Date: Nov 2009
Location: in a world of idiots
Posts: 5,383
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ebay:
check the feedback points and comments pay with paypal id lodge a complaint get my money back and take the cash somewhere else the peanut you tried to buy from obviously doesnt want your money....so dont give it to him
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08 Strike G6E T. 10 Ergo G6E Sept 75 XB Falcon in mushroom beige, 3 on the tree 200cid for sale, offers in the teens |
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04-01-2014, 11:25 AM
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I am Groot
 
Join Date: Dec 2007
Location: Burnett Heads, Qld
Posts: 6,840
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Just pointing out that the OP doesn't mention eBay, just that he paid through PayPal, which on Rapid Systems website is an option......
Just sayin.... 
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..  McLaren F1 Dick Johnson Racing "Those were the days when the cars were cars, they weren't built out of an Ikea pack like they are now and clothed in plastic; they were real cars." John Bowe |
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04-01-2014, 12:29 PM
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#8 | ||
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LPS
Join Date: Mar 2005
Location: Geelong
Posts: 1,601
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Yeah nothing to do with eBay here, although he does sell some gear on eBay.
He has a pretty large website related mainly to intake and exhaust systems for the BA-FG Turbo's. Used to have a pretty good name for himself too. Definitely going with Process West from now on. |
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05-01-2014, 12:05 PM
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#9 | ||
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LPS
Join Date: Mar 2005
Location: Geelong
Posts: 1,601
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Bit of an update - received my money back from paypal. Time to try process west!
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05-01-2014, 12:12 PM
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#10 | ||
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FF.Com.Au Hardcore
Join Date: Jul 2005
Location: Victoria
Posts: 1,224
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Unfortunately Rapid Systems has a long list of unhappy customers.
You've made a good choice in the end. You can't go wrong with Process West IMO. Kev understands the importance of customer service. |
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05-01-2014, 12:16 PM
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#11 | ||
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Big Member
Join Date: Jul 2005
Location: Sydney
Posts: 428
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Everyone gets suckered in by Rapid's cheap prices, but quickly learn that you get what you pay for.
Process West may be a bit dearer, but their customer service skills and quality of product are top notch.
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XC Falcon, stroked, blown, Clevo, Yates, injected, intercooled, TKO, theres no school like old school! Tuned by GENTECH 567rwkw/760rwhp BA XR6T Tuned by GENTECH 349rwkw. 2013 H/D Nightrod Special - DynoJet PowerVision tuned. |
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