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Old 01-02-2010, 10:26 AM   #1
Geobee
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Default Ford Focus Stereo Locked

Hi all, would anyone be able to help with a focus stereo locked. customer put wrong code in several times, but now has correct code, but display shows locked. Is there a procedure, or does it have to go back to factory. Regards. Geoff

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Old 01-02-2010, 01:22 PM   #2
mrbaxr6t
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I don't know the answer but it may help to know what model Focus you are referring to - had an old falcon one that did that and sorry to say but it bricked it - not even Ford could fix it, hope you sort it out
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Old 01-02-2010, 02:18 PM   #3
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Hi, if all else fails ring Ford Customer Relationship Centre on 13 3673 (13 FORD) and they can advise but you need to know full vehicle details so have your warranty/service guide book with sticker in back ready as they will ask for details.....
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Old 04-02-2010, 07:20 PM   #4
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Thanks both, will call ford asap. Regards. Geoff
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Old 05-02-2010, 12:20 AM   #5
melbzetec
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Another way is to take your registration papers to a Ford Dealer, who should be able to look up the code. They may (probably will?) charge you for this, or may need to remove the radio to find serial number, which they will also charge you for
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Old 05-02-2010, 12:22 AM   #6
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Failing taking it to the Ford experts (Dealer) then usually it's just a 24 hour wait.

Should even say on the display or in the manual.
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Old 11-02-2010, 11:34 AM   #7
sailaway
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Quote:
Originally Posted by Geobee
Hi all, would anyone be able to help with a focus stereo locked. customer put wrong code in several times, but now has correct code, but display shows locked. Is there a procedure, or does it have to go back to factory. Regards. Geoff
Try rebooting it completely! That is disconnect the battery. Then reconnect and try the correct code. :

Just a thought.
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