2014 Fiesta - Auto trans problem. ??Warranty

[xr8territory]

Hi,

Purchased a 2014 Fiesta Ambiente for my daughters first car. Auto. The transmission is displaying all the TCM problems associated with that transmission. I have checked the Ford website using the VIN and it states the vehicle is eligible under a recall.
My questions are, is this still within the extended timeframe and are I excluded because I am not the original owner.

NB. I was aware the trans had a slight issue but it became worse after 200km's of driving.

[cyclone1410]

Originally Posted by xr8territory

Hi,

Purchased a 2014 Fiesta Ambiente for my daughters first car. Auto. The transmission is displaying all the TCM problems associated with that transmission. I have checked the Ford website using the VIN and it states the vehicle is eligible under a recall.
My questions are, is this still within the extended timeframe and are I excluded because I am not the original owner.

NB. I was aware the trans had a slight issue but it became worse after 200km's of driving.

My understanding of the settlement with the ACCC that it shouldn't matter if you are the original owner or not. If the website states that the VIN is eligible then you should be. I am not a lawyer so you would need to firstly check with your Ford Dealer and then if you are refused seek proper advice.

[kevino]

Originally Posted by xr8territory

Hi,

Purchased a 2014 Fiesta Ambiente for my daughters first car. Auto. The transmission is displaying all the TCM problems associated with that transmission. I have checked the Ford website using the VIN and it states the vehicle is eligible under a recall.
My questions are, is this still within the extended timeframe and are I excluded because I am not the original owner.

NB. I was aware the trans had a slight issue but it became worse after 200km's of driving.

It’s ten years on the Tcm.
Take it to a ford dealer … quickly

I think a 14 means the powershift warranty is finished think it was a seven year thing

We had a 12 powershift fiesta/ the local Gc dealer and ford looked after us

[simon varley]

Originally Posted by kevino

It’s ten years on the Tcm.
Take it to a ford dealer … quickly

except this is a recall, not a straight warranty issue. OP should be fine. Car recalls don't run out. The only issue might be getting parts now.

[Top_Ghia]

Originally Posted by simon varley

except this is a recall, not a straight warranty issue. OP should be fine. Car recalls don't run out. The only issue might be getting parts now.

I believe it’s a 10 year extended component warranty on the TCM. I don’t believe it’s a recall.
If it is the tcm it should still be covered. Give your local Ford dealer a call with the vin number and ask them.

[kevino]

Originally Posted by Top_Ghia

I believe it’s a 10 year extended component warranty on the TCM. I don’t believe it’s a recall.
If it is the tcm it should still be covered. Give your local Ford dealer a call with the vin number and ask them.

That’s the correct terminology
The warranty on the Tcm is 10 years

But the powershift auto warranty is only seven so for a 14 it ran out in 21

Take it to a ford dealer … quickly

Hopefully it’s not a 1/1/14 build

[xr8territory]

Thank you very much for the advice.
I will take it to my local Ford dealer Monday.
My sister was told 2 weeks ago, by a Ford dealer, that it was OK. Just an oxygen sensor!
No wonder these guy's got fined.

[kevino]

Originally Posted by xr8territory

Thank you very much for the advice.
I will take it to my local Ford dealer Monday.
My sister was told 2 weeks ago, by a Ford dealer, that it was OK. Just an oxygen sensor!
No wonder these guy's got fined.

Yeah some Ford dealers are exemplary
Some are rubbish