Ford's policy on oil leak in FG F6

[DJL351]

Originally Posted by XplosiveR6

All you guys love getting on the 'bash ford bandwagon' dont you, seriously, I dont know what the problem is... Ford or the dealer have NOT said that they wont rectify the issue, its just that ford wants to see proof of a defective part before they pay the dealer to start pulling apart a motor JEEZ!
Most likely ford will get back to the dealer and tell them to go ahead with the repair and everyone goes home happy, except some of the people on these forums because they wont have something to complain about it seems.

No point bringing common sense in to these types of threads.... they just want to get the torches and pitchforks out.
Its easier to just jump up and down and scream than wait a day (or a week) to get the answer....
(remembering we are talkig about a leak - not an engine failure)

My all time fav was the AU throttle cable grommet..... Ford sent out the Recall before telling the dealers (esp Spare Parts) about it.
We had people rocking up on the Monday wanting the grommet replaced. - We ordered 100 in an air-bag and only 15 arrived, we re-ordered again, only to find they went straight on to Backorder.
So, of course, we couldn't do anything.... I was threatened and one woman even spat at me.... all for a grommet that 'might' have failed.
(and in all cases I know of - didn't)

All dealers, due to the good 'ol Global Eco 'crisis', are trying to slow up warranty claims. To stop the bogus claims some dealers try and sneak through.
They have even started asking for large parts to be sent back to the plant, things like tailshafts and exhausts - stuff that used to go straight to scrap.....


I think some people really need to spend a week working in a Dealership (any brand) and see just what a hassle everything can be these days.