Holden, Ford at bottom of car survey

[DanielXR8]

Or you can say, Holden and Ford put spin on dire survey results and say secret poll they do is a better result. So why don't they release the better results? Why keep something that is suppose to be better secret, unless....umm next question...




HOLDEN and Ford have been ranked at the bottom of a national survey of car buyer satisfaction.
The first Australian car survey, by the JD Power Group, used an international standard questionnaire to poll thousands of buyers with cars up to three years old.

Owners were asked to mark their cars on factors including quality, design, performance and reliability, The Weekend Australian reports.

Japanese importers Mazda, Honda and Toyota led the list of makes, with Holden and Ford coming in ninth and tenth, behind Kia and Hyundai.

Buyers marked them down on quality, reliability and service.

Holden and Ford played down the results of the survey, saying they relied on a secret poll of the whole industry which used a larger sample size.

"We have our own detailed surveys that are much more comprehensive and we use them to continually improve what we do," Holden spokesman John Lindsay told the newspaper.

"We get lots of varied feedback; when you sell thousands of cars some people will have issues.

This is about 3000 buyers out of one million. A survey of this size doesn't allow us to make judgments."

The JD Power survey focuses on private buyers rather than fleets and is weighted to reflect the sales of each model.