Work : Pay Errors

[Ralliart]

hey just, this week has been one the worst week i have had for ages, i currently work for woolies, i worked 34 hrs last week and this Wednesday just checked my Pay and I'm missing 50% ($294), i told my work what happen to may pay and they say " i forgot to put it : , then they say i clocked off on my 10 hr shift on Saturday, when i never did + they didn't pay half an hr lunch of friday", i blasted them about now, I've got the waiting game of waiting for my money, just wonder when i get paid during Christmas now. anyone else had work Pay Errors.

[Casper]

I install payroll systems.. I can tell you some amazing stories

Funny, but you rarely hear of overpayments, just underpayments:

[MoreHPformyXR6]

Originally Posted by Casper

I install payroll systems.. I can tell you some amazing stories

Funny, but you rarely hear of overpayments, just underpayments:

I got overpaid 6 plus years ago by 3 weeks rec leave & leave loading when I resigned to go to my current job. There was an o/pyt stuff up at there end that I think occured because of three weeks holiday I took the year b4. I was going overseas the following day & when my pay came through for that fornight it did not include my three weeks rec leave & leave loading (they just paid me my normal f/n's pay.) As id done all the wright thing's things I got on the phone to payroll office in Sydney & explained I wanted my rec leave of 3 weeks & loading into my account tommorow, & she said leave it with me it will happen she explained that the lady that had been looking after my pay had just resigned & there was a major shake up within the payroll department. I accepted that and said im hearing you & as long as its in tommorow its all sweet. It was in there tommorow & when I resigned 12 months later they paid me out for it again. Good record keeping Payroll dept lol. By the way I wont say the Company's name but when I was working for them they where listed on the NY stock exchange. I note now there not listed there anymore :

[Van D]

Originally Posted by Casper

I install payroll systems.. I can tell you some amazing stories

Funny, but you rarely hear of overpayments, just underpayments:

Ha, my mate works for a place in Bayswater (won't mention it).. He got overpayed $1200 or something.. Not sure if he gave it back as I haven't seen him in a while.

That sucks getting underpaid before xmas =/

[TEaaron]

Originally Posted by Casper

I install payroll systems.. I can tell you some amazing stories

Funny, but you rarely hear of overpayments, just underpayments:

I'm an apprentice I once got paid my normal wadge ontop of some one elses full wadge so i got paid more than $1100(after tax) for one week I realised it later but work never said anything so neither did I

[Lightning Strike GT]

Originally Posted by XDaaron

I'm an apprentice I once got paid my normal wadge ontop of some one elses full wadge so i got paid more than $1100(after tax) for one week I realised it later but work never said anything so neither did I

Think about the person that was dudded a full wadge, I mean wage , they would of been on hard street for a week , I bet you would jumped up and down if you were not paid for a week and then found out your mate at work was having a great time with your wage - think about it and when the bank and employer find out you can be charged with using funds by deception and have your pay garnished for a few weeks

[BeStRaFe]

both the jobs i work.... if i work 1minute under 15 minutes... they wont pay me for it...

so i usually dip out on nearly 30 mins a DAY of pay....

plus all their screwups where the clockin computer ****s up and looses all the people who are clocked in :(

[Casper]

Sounds like a Kronos clocking system..

[mickyj]

Originally Posted by Casper

Sounds like a Kronos clocking system..

Thast what we use at work .At my work we log on and then have to log off and on at lunch times and then log off to knock off .Not to mention we have sirens to start and finish work and at breaktimes(who said smoko is 10 minutes long its more like 5) . Lets not forget once upon a time working a longer day so you could have time off or through your lunch break for specialist appointments not anymore sunshine, Kronos does not like that!!
After the thunderstorms last night in Adelaide the whole companies system city wide was down .
Over payment of holiday pay that happened to me and few others because someones wife picked up this mistake and the pay office didnt know until it was pointed out .And of course didnt notice that i was over paid took them 6months to notify me .Was I upset even the union said I had to pay back the money and 20 dollars a week was fair ,as a single income earner that was not true ! So i paid it back 5 bucks a week took me almost a year to repay it !!
Not to mention having leave, not being paid for them or coming back and not getting paid for the last week worked before leave taken. All of this has changed as we DO NOT get paid holiday pay before we go on leave its all paid weekly and you get your last weeks holiday pay the first week back !!!!!

[vztrt]

When a couple of jobs they've stuffed my pay up. I go and tell them and the next week/fortnight (depending on the job) it's in there. I dont worry as I make sure my bank account has a buffer in case I dont get paid.

[Laminge]

They should still be able to transfer the funds today so you will have access after 9.00pm tonight

[Ralliart]

Originally Posted by Laminge

They should still be able to transfer the funds today so you will have access after 9.00pm tonight

i hope your right dude i'm so waiting for that money, just hope it comes tommrow morning

[BlackBa]

Sirens,do you guys work at a Prison?

[mickyj]

Originally Posted by BlackBa

Sirens,do you guys work at a Prison?

LOL no but it feels like I never left school

[flappist]

I remember a kronus system with biometric thumb throbotron to log in and out. It was in a transport company and the workers often had diesel on their hands.

It fell over a LOT

[ELmoim]

My holiday pay was worked out after tax not before, i wasn't paid penalty rates for my first 58 weeks i worked saturdays and my holidays have been miscalculated.

i showed my boss and his heart almost stopped.

[Green X]

Quote> “both the jobs i work.... if i work 1minute under 15 minutes... they wont pay me for it...”

Yep same with my work> Thou your supervisor has to confirm all the electronic swipe card times as well so if you are running late and you Supervisor is a good bloke you just ring him up and tell him you will be late and he will just tell you not to Clock on and rite you down as on time, he he he.

[brenx]

I've had similar issues. For some reason or another they keep changing our pay officer yet out old one never left or anything.

My pay's dropped $30pf just because they keep changing pay officers.

My best one was when I first started with my employer. They mixed up my bsb and account no's . The swapped them around. Someone in Bendigo bank got just a tad over $2000. I went bezerk as I had to get to Bendigo for a wedding with no money! I borrowed $ from my mum till they got off their bum and put it in my account.

The most recent one? I work full time and did a compulsory course. The compulsory course is a paid one yet I didn't get paid as it was overtime I'd filled in the relevant paperwork etc. In the end, I told them I won't be doing another course whether it's compulsory or not. They quickly changed their mind and payed me albeit two weeks later. It was only 3.5 hours.

My pays pretty weird. I work full time yet get two totally different amounts of pay every fortnight. Go figure! My employer is the State Gov't so maybe it makes sense?

My mum also works for the same employer. They rang her to tell he they'd over paid her $200 or 250 and they wanted it back. She said nope. They said okay we're going to audit you and deduct it from your next pay. The funny bit? They went back 5 years and they owed her just over $2500! Silly idiots! They short change us $1 here and $1 there every pay.

[Casper]

Kronos is an American company and their Time & Attendance system is a piece of crap. They bought out all the Aust companies about 5 years ago because they couldnt beat them. I was at one of those companies at the time and, even after being offered a 50% pay increase to work for them, I told Kronos to blow me. I would never work for them as I have ethics and standards. I will never install software or product at a clients that I truly do not believe would be of benefit to them.. and Kronos falls into the "crap/junk/pathetic" software bucket IMHO.

[[Tonko]]

if we clock on 2 seconds late we are docked 15 minutes pay. if we clock off 14 minutes late we get nothing. we dont get paid for lunch either,
and if we clock on 2+ secs late and sit in the tearoom for 15 or so (that we're not gettin paid for!) we get the ***. oh, and its company policy to be in your dept. 7 mins early. if your 6 mins early, bye bye 15 mins pay
my workplace sucks.

[Smoke Pursuit]

Originally Posted by TonkoXR8

if we clock on 2 seconds late we are docked 15 minutes pay. if we clock off 14 minutes late we get nothing. we dont get paid for lunch either,
and if we clock on 2+ secs late and sit in the tearoom for 15 or so (that we're not gettin paid for!) we get the ***. oh, and its company policy to be in your dept. 7 mins early. if your 6 mins early, bye bye 15 mins pay
my workplace sucks.

Good incentive to get to work on time then.

Who gets paid for lunch today? I don't think many do...

[mickyj]

Originally Posted by TonkoXR8

if we clock on 2 seconds late we are docked 15 minutes pay. if we clock off 14 minutes late we get nothing. we dont get paid for lunch either,
and if we clock on 2+ secs late and sit in the tearoom for 15 or so (that we're not gettin paid for!) we get the ***. oh, and its company policy to be in your dept. 7 mins early. if your 6 mins early, bye bye 15 mins pay
my workplace sucks.

I had my boss approach me in the car park one morning and politely told me off for getting to work to early and signing in !! never ever in my life have i ever been told off for getting to my place of work early.
And you are not alone with lunch not being paid get paid for 8 hrs work but you are there 8 1/2 hrs many of my friends can not understand lucnh break not included in my 8 hrs as it is in their workplaces. And my bossses have just started not paying for the 20 minute break we are entitled to after working for 8 hrs if we do overtime they pay for 10 minutes and we have to pay for the other 10 minutes .And before you ask I at one stage only took 10 minute breaks when I worked back and when I querried the 39 hrs normal pay that is what I was told and told oh ok we owe u a half hour off from work!!

We have team meetings over being 1 minute late back from Morning Tea but they turn a blind eye to the brown noses that take 20 miutes instead of 10.
I could go on and on great palce to work hate the staff bosses and the pay is that good for fulltime work I qualify for a healthcare card !!

[GT290]

Originally Posted by TonkoXR8

if we clock on 2 seconds late we are docked 15 minutes pay. if we clock off 14 minutes late we get nothing. we dont get paid for lunch either,
and if we clock on 2+ secs late and sit in the tearoom for 15 or so (that we're not gettin paid for!) we get the ***. oh, and its company policy to be in your dept. 7 mins early. if your 6 mins early, bye bye 15 mins pay
my workplace sucks.

Go see your union man, I write my times down all the time. do you pay union fees.

This is what the country voted for... I don't understand it howards has to go. I reckon Aussei would have taken a bit more notice of what happened to the Kiwi's. Its all too little and too late to shut the gate once the horse has bolted. I feel sorry for what some people must have to now put up with.

[buickman]

[

QUOTE=GT290]Go This is what the country voted for... howards has to go. I reckon Aussei would have taken a bit more notice of what happened to the Kiwi's. Its all too little and too late to shut the gate once the horse has bolted. I feel sorry for what some people must have to now put up with.

[/QUOTE]

I agree people voted for Libs & the IR laws which are an attack on the benifits the unions had fought for. But there here & we have to live with them even if Howard gets voted out the Labour party unless they control both houses won't change whats been introduced only not allowing anymore.
The thing that concerns me that I hope the middle & working class are not lost in the IR laws. Unless you have a EBA union aggrement you could be screwed

[Feathers]

Originally Posted by Ralliart

hey just, this week has been one the worst week i have had for ages, i currently work for woolies, i worked 34 hrs last week and this Wednesday just checked my Pay and I'm missing 50% ($294), i told my work what happen to may pay and they say " i forgot to put it : , then they say i clocked off on my 10 hr shift on Saturday, when i never did + they didn't pay half an hr lunch of friday", i blasted them about now, I've got the waiting game of waiting for my money, just wonder when i get paid during Christmas now. anyone else had work Pay Errors.

If you had a roster change for the week, and an adjustment sheet wasn't filled in and given to cash office, then they would pay you according to your normal roster.
If it was your normal roster and you didn't sign on/off for every shift, then it comes up on the exception report and it's up to your department manager to authorise your hours. The office cashier just types it into Paymas.

Honest mistakes do happen though, and if that is the case then it will have been corrected this week, as we are paying this week and next week tonight.

All Payroll and Paymas changes, as well as the rosters for next week have already been finalised, and were sent to the bank on Thursday.



I can't wait to see how many people come in the first week of Jan, and say they didn't get paid for the previous week. :alien2:

We get a payrise starting Jan 1 as well!!

[Ralliart]

Originally Posted by Feathers

If you had a roster change for the week, and an adjustment sheet wasn't filled in and given to cash office, then they would pay you according to your normal roster.
If it was your normal roster and you didn't sign on/off for every shift, then it comes up on the exception report and it's up to your department manager to authorise your hours. The office cashier just types it into Paymas.

Honest mistakes do happen though, and if that is the case then it will have been corrected this week, as we are paying this week and next week tonight.

All Payroll and Paymas changes, as well as the rosters for next week have already been finalised, and were sent to the bank on Thursday.



I can't wait to see how many people come in the first week of Jan, and say they didn't get paid for the previous week. :alien2:

We get a payrise starting Jan 1 as well!!

yeah i found the problem that staurday i signed on @ 8pm on they signed me @ the same time which which meant i didn't get paid for it that shift, then i blasted them on Wednesday and sorted it out i just hope this never happens again, i finally got paid 2day, but now my car loan has got taken on twice now instead once : , so now i have to call them and found out why, so yeah its all good now.

[DJM83]

Originally Posted by Feathers

If you had a roster change for the week, and an adjustment sheet wasn't filled in and given to cash office, then they would pay you according to your normal roster.
If it was your normal roster and you didn't sign on/off for every shift, then it comes up on the exception report and it's up to your department manager to authorise your hours. The office cashier just types it into Paymas.

Honest mistakes do happen though, and if that is the case then it will have been corrected this week, as we are paying this week and next week tonight.

All Payroll and Paymas changes, as well as the rosters for next week have already been finalised, and were sent to the bank on Thursday.



I can't wait to see how many people come in the first week of Jan, and say they didn't get paid for the previous week. :alien2:

We get a payrise starting Jan 1 as well!!

Hehehe i sign my own exception report lol (Non Trade) so they just ley me sign it lol. How much is the pay rise i didnt hear anything about that

[Yellow_Festiva]

Wasnt the "Kronos" the name of a dodgy Klingon ship in one of the Star Trek movies???

[GCFordChic]

Not that anyone really cares, but it feels good to vent ...

I have a little problem now, not major, but annoying all the same. I turned 20 on the 3/12, my pay fortnight starts on 4/12. Because I am on junior rates (yeah as a 20 year old I dont have the same debts or do the same amount of work as a 'full adult' 21 years and over, i am only worth 90%. Adult wage should be at 18..... grrrrrr) ,my pay should have increased from 80% of adult wage to 90% of adult wage. However, this did not happen, was ripped off by about $70 for the fortnight.

Told my boss today, but head office (who manage pay) are off for the next week and do not come back until the new year... so will I or wont I get paid correctly for this week and all the work I do next week??!! It could be 4 weeks worth of work being paid as a 19 year old, as a lump sum of back pay, which will increase the tax i pay on it...

I do hate being back-paid though, always wonder if the superannuation and tax really work themselves out or not... I suppose it is better than never seeing the money.

At a supermarket you'll love that I worked at years ago I was once overpaid by $0.13. I got a computer generated letter stating they needed me to authorise the deduction from my next pay. I wrote a letter (even though the people who do the pay are in the store's office) outlining the times just in the previous week I had to wait to be let out of the store (after it had closed) which was generally 5-15 minutes, or wait while my manager counted the other two registers before counting mine, or even serve the customers who were still waiting in line to be served 10 minutes after the store closed. The payroll manager thought I had a good sense of humor and said she would waive the overpayment (gee thanks), but luckily because I actually brought those things to the attention of the managers that were never there to see it, things changed. Never saw payment for those times though....

[FDG 220]

Must be time of year for it

About a month ago i was short over $1000 on my weeks pay
They missed 2 trips i had done - (how convenient)
Lucky i keep a diary of everything i do so went straight into office with it and went right - why didn't i get paid for these and they were like - ohhhh sorry, how did we miss that haha lol

They're getting good at it now though i tell ya as last weeks pay is down around $700, went in there couple days ago and was told there was payroll system malfunction of some description and rest $$$ will be in by end of week

I agree how it's funny you NEVER get overpaid