Do i need to wear Holden shirt at auto shops now ?

Lukeyson · 30-10-2005, 02:24 PM

Went to Repco and Supercheap today, hunting for a few things, and both places when i walk in and around the shop, i got a hard time for wearing a Ford shirt, young **** at Supermurph auto says 'man you should be in a holden shirt man, we sponsor holdens' , i am like riiiiiiiiiiiiiiiiiight, they didnt have what i was after, as usual.
Went into repco, found the stuff i wanted, waited a bit over 5 mins for the doofus behind the counter to stop talking to his mate to serve me, no 'oh sorry about the wait' or 'how are ya champ', i got 'matey wearin a ford shirt here, dont ya know repco have a Holden supercar' , i just nodded and didnt say anything paid for my goods, and left.
I am not having a go at Holden fans, i just think its so unprofessional, and if i had the time today i would have had a word to both their managers.

:

Psycho Chicken · 30-10-2005, 02:34 PM

Tell em both to **** off and go to Bursons.

RED_EL_XR8 · 30-10-2005, 02:49 PM

Quote:

Originally Posted by Psycho Chicken

Tell em both to **** off and go to Bursons.

Go to Bursons! And write their managers a polite note as to why you now go to Bursons, and will be recommending to all your friend and assosiates to go elsewhere too!

aimzes · 30-10-2005, 03:09 PM

i just treat them like s**t. i act like im rudest c**t ever to walk through that door. thats only after they have treated me like s**t first.

does anyone remember the "mycar" auto shops? went in there for some wheel nuts. they ummed and ahhhed and said "we dont actually stock much much stuff to suit falcons,its more for holden"

i didnt say anything, just walked out.

Psycho Chicken · 30-10-2005, 03:05 PM

Besides, the people at Bursons have more of a clue than rip every poor.......off and Supercrap put together.

max^power · 30-10-2005, 03:19 PM

I think your first mistake was going to those shops in the first place, but that’s wrong for them to say that though, certainly write a letter and complain. Make sure to say the same of the attendant if you remember, the time and the date it happened. I would even go as far as writing a letter to the head office of those stores. That way you’re more than likely to get a better reaction.

I remember a few years ago I waited about 5 mins for help from a bloke at Target because he was talking to his buds. So asked for his manager at the counter and explained the situation then and there, when the guy offered his help, I politely told him to shove the stuff I wanted up his butt hole and have never set foot in Target since.

Business is competitive, and this kind of treatment shouldn’t be tolerated by anyone. It sure as hell wouldn’t be tolerated by any GM that wanted his business to survive! Complain to the right people and heads will roll.

LUXO_8 · 30-10-2005, 03:25 PM

Quote:

Originally Posted by Psycho Chicken

Besides, the people at Bursons have more of a clue than rip every poor.......off and Supercrap put together.

hahahahaha, i'd never heard of repco spelled out like that before rob!

thats a ****er

HQ2VY · 30-10-2005, 03:28 PM

agreed. very poor form and bad manners from both places.

**DJM83** · 30-10-2005, 03:29 PM

REPCO- Recommended every part comes off

Kenaz · 30-10-2005, 03:31 PM

Were these guys actually serious or just doing it in a light-hearted manner?

XRated · 30-10-2005, 03:33 PM

I'm not trying to start a 5hit fight here, but I also get ****ed off when you get your typical VN driver with Clubby wheels and HRT seat covers has a go at someone for having a Ford when he knows stuff all about cars. I know these guys working in the above examples should probably keep their mouths shut to customers, but writing a letter of complaint for a playful dig - don't you think it's a bit overboard? May be they are trying to be light-hearted and funny? I hate both stores as much as the next guy, but I'm just after opinions and different views regarding this type of situation.

pauljh74 · 30-10-2005, 03:37 PM

In response to the Holden sponsorship comments by the staff at these stores - should have said - "That's <insert store name's> mistake for wasting their money sponsoring an inferior car

Another method would be to wait a reasonable amount of time, say a minute for the worker to finish his sentence to his mate and notice you, if they see you and ignore you then just leave the stuff there and walk out without saying anything. If they are standing there doing nothing except talking to their co-workers/mates while it's clear you are waiting to be served for a few minutes, they clearly aren't doing their job and deserve to lose the sale or get in trouble for it. If they are busy actually working and this causes a delay for you, some patience from you is to be expected.

max^power · 30-10-2005, 03:45 PM

Quote:

Originally Posted by XRated

but writing a letter of complaint for a playful dig - don't you think it's a bit overboard? May be they are trying to be light-hearted and funny?

I just assumed XR8fella was offended. If he's offended by what they say, i'd say it's fair to complain. People can say 'jokes' wrong, or in the wrong tone. If action is taken, these guys may think twice before making jokes in front of customers. Particularly one such as this.

EL_futuraistic · 30-10-2005, 03:53 PM

i guess the way some ppl say things it can be taken out of context.

I have had similar comments made at Autobarn, it honestly doesnt bother me cause its their head thats buried in the sand thinking Holden is the better vehicle.

Unfortunatley Bursons is not open on sundays, or after 12 on Saturdays. so its repco or nothing however any other day its Bursons all the way. They are a far superior store, always keen to help you out or do you a cheaper price.

MITCHAY · 30-10-2005, 05:18 PM

Should of said "Well your backing a losing car aren't you?" "Your premium sponsorship dollars are way back in 14th place on a car of a driver that even most Holden fans don't like"

:

big_pete · 30-10-2005, 03:44 PM

oh man, theres some whingers on here.

roll with the punches i say, what do you expect from these teenage no nothings working at these stores....

pauljh74 · 30-10-2005, 03:53 PM

Quote:

Originally Posted by big_pete

oh man, theres some whingers on here.

roll with the punches i say, what do you expect from these teenage no nothings working at these stores....

For them to do their job? To earn their wages? Before you say that these jobs don't pay much, if they are already standing around chatting to mates, they're not working hard and to actually ignore the customers that help pay their wages when they're already doing nothing won't help them move forward from that line of work.

RED_EL_XR8 · 30-10-2005, 06:08 PM

Quote:

Originally Posted by big_pete

oh man, theres some whingers on here.

roll with the punches i say, what do you expect from these teenage no nothings working at these stores....

Whingers nothing! Near enough isn't good enough, that level of service although expected isn't good enough for the local burger barn. There are plenty of well mannered kids who would gladly have their jobs and be happy to do them better.

Even if the counter jocks were in blue shirts and razzing a red army believer it would still be not on,

If ill informed smart-assed remarks to paying customers and a slack attitude to customer service is not grounds for dismissal then I don't know what is!

The MaDDeSTMaN · 30-10-2005, 08:21 PM

Quote:

Originally Posted by RED_EL_XR8

Whingers nothing! Near enough isn't good enough, that level of service although expected isn't good enough for the local burger barn. There are plenty of well mannered kids who would gladly have their jobs and be happy to do them better.

Even if the counter jocks were in blue shirts and razzing a red army believer it would still be not on,

If ill informed smart-assed remarks to paying customers and a slack attitude to customer service is not grounds for dismissal then I don't know what is!

I agree, and what really p!55es me off is that it's these idiots who have no respect who are employed, while people like me who are GENUINE car enthusiasts who could do MUCH better at that job don't even make it past the interview stage. I know some of you have said the pay isn't great, but that's not the point, I'd rather be working, and would provide a much better customer experience then it sounds like XR8fella experienced.

I was brought up to believe that "if a jobs worth doing, it's worth doing properly", and I don't think there is any excuse for the experience XR8fella had, even if some of it was intended as a joke, it's just poor customer service.

MITCHAY · 30-10-2005, 08:30 PM

Quote:

Originally Posted by The MaDDeSTMaN

I agree, and what really p!55es me off is that it's these idiots who have no respect who are employed, while people like me who are GENUINE car enthusiasts who could do MUCH better at that job don't even make it past the interview stage.

The sad thing is that a lot of employers believe its cheaper to keep employing young brats, even if its short term. I have no doubt that what they save on wages, has been lost from less business.

max^power · 30-10-2005, 09:07 PM

Quote:

Originally Posted by The MaDDeSTMaN

I agree, and what really p!55es me off is that it's these idiots who have no respect who are employed, while people like me who are GENUINE car enthusiasts who could do MUCH better at that job don't even make it past the interview stage. I know some of you have said the pay isn't great, but that's not the point, I'd rather be working, and would provide a much better customer experience then it sounds like XR8fella experienced.

Thats a good point to bring up. My wife is finding it hard to get work too. If these people dont really want the job, there's plenty of people that can take their place and provide a better service for the employer and customers.

Hope you find work soon MaDDeSTMaN, i know it's tough.

Bossxr8 · 30-10-2005, 10:55 PM

I went to Supercrap about a month ago and waited for a few minutes at the parts counter to make an enquiry, do you think any of the staff that were in the area could be bothered coming over to serve me. I just walked out. I went over to my local Autopro and they went out of their way to help me and ordered the right parts I wanted, so they will be getting my business from now on, Supercrap can ram their cheap sh*t up their ****.

The MaDDeSTMaN · 30-10-2005, 11:30 PM

Quote:

Originally Posted by au^ute

Thats a good point to bring up. My wife is finding it hard to get work too. If these people dont really want the job, there's plenty of people that can take their place and provide a better service for the employer and customers.

Hope you find work soon MaDDeSTMaN, i know it's tough.

Thanks mate, I hope so too, it's particularly frustrating walking into a store and getting cr@p service, particularly when it's a store you've applied for a job at and been unsuccessful. I know there are plenty of 'dole bludgers' out there, but I'm not one of them, it's just a lot tougher to get work then some people seem to appreciate, so thanks for the understanding mate!

Anyway, back to the topic, if I was you I'd make it clear to the manager how un-impressed you are with the service you received, it might make the difference between someone else getting cr@p service, or the job being filled by someone who can actually provide some decent service (like me).

EBII Fairmont · 30-10-2005, 07:01 PM

Quote:

Originally Posted by big_pete

oh man, theres some whingers on here.

roll with the punches i say, what do you expect from these teenage no nothings working at these stores....

Not to be rude or anything, i work at coles on the weekened's. When a customer comes up to me and asks for help, then i will drop anyconvo with colleagues/mates to give them a helping hand. Only to the people who trewat me like crap do i give a hard time as i do not go there for that. It just sounds like these couple of people were absolute idiots. I go to repco all the time and don't have a problem. But that is also because a couple of mates work there. Next time they do that, just start giving them a hard time and **** them off. Ask for things you don't need and get them to explain to you you already know. If there info is wrong just wreck them. Just make them feel like the lowest common dinominator and make their day a bit ty.

MITCHAY · 30-10-2005, 07:10 PM

Regardless of pay, their job is to provide a service. If they feel like they should get more pay, they need to discuss that with their employer. They must understand to get more pay they have to have the customers come in for the employer to afford it!

Yes I believe my pay is s**t too but nothing is stopping me from leaving and I do what I am paid to do.

paul7v7 · 01-11-2005, 04:40 PM

Quote:

Originally Posted by big_pete

oh man, theres some whingers on here.

roll with the punches i say, what do you expect from these teenage no nothings working at these stores....

i agree 100%, some of you are a bunch of pansys, get a sense of humor and a comeback for them, not hard...sheesh it wasn't like they were insulting you it is just a light hearted comment.

snortycorty · 28-10-2006, 08:06 AM

Quote:

Originally Posted by big_pete

oh man, theres some whingers on here.

roll with the punches i say, what do you expect from these teenage no nothings working at these stores....

Hey, I just read that and I hope that wasn't meant for everyone.
I've worked there since I was 16, (I'm now 19) and I'm damn good at what I do, and I work hard because working there I learn something new everyday. I can just imagine what sort of customer you'd be if you came into the store to see me or the other young kid working there.

RegSpec · 29-10-2006, 12:31 AM

Its not just parts stores that do themselves out of business by having a bad attitude either.
12mths ago I went shopping for my XR8 and walked into 4 different dealers one at Sutherland,one at Rockdale,one at Greenacre and one at Liverpool...
My requirements.... MK11 XR8 sedan, must be Shockwave,must be 6spd man,with less than 20000kms....basic stuff that I thought would not be that hard to find.
Sutherland... woman tries to hard to sell me a new one for only $50+ grand or whatever... told her I didnt want a new one cause I know I can get a demo for under 40 with only 10_15000ks on it but she still didnt get it an I ended up telling her Id changed my mind on a car just to stop the harrasment.

:
Greenacre... tries to sell me white ones,purple ones, red ones and all autos..

: What part of SHOCKWAVE dont you understand,its only one of Fords most popular colours, and it must have THREE pedals allright :yeees:
Liverpool... OK... so when I drove into the dealers there it was close to knock off time and the guy just dismissed me out of hand,Youll never get one of them he says, not in that colour and manual, they just dont come in, what about this red auto one he says in a real smartass pommy type accent.
He then watched a 40000grand sale walk out the door....
I didnt need to be sold a car, I had made up my mind to buy one anyway,all I needed was to find the right car and give someone a cheque.. like it was a guaranteed sale!!! and they just didnt want to know. :gren:
Rockdale... wife and I walked in and honestly, the guy bent over backwards to help us, took him a few weeks to track one down but he didnt insult us by trying to sell us what we didnt want,even searched interstate and found it in Melbourne shipped it up for me and we couldnt be happier..
Now proud owners of Shockwave XR8,manual,park sensors,side airbags,prem sound and Sat nav. with 20000ks for $37000 drive away :eclipsee_
A week later I drove into the Liverpool dealer and asked for the sales manager pointed to my new pride and joy as I told him the story of how I had been treated several weeks before, of course he was all apologetic and so on but at the end of the day I reckon he pretty ****ed at one of his guys letting a guaranteed sale walk out the door.
All because of a bad attitude.

**DJM83** · 29-10-2006, 05:09 PM

Quote:

Originally Posted by BlueBAXR8

Its not just parts stores that do themselves out of business by having a bad attitude either.
12mths ago I went shopping for my XR8 and walked into 4 different dealers one at Sutherland,one at Rockdale,one at Greenacre and one at Liverpool...
My requirements.... MK11 XR8 sedan, must be Shockwave,must be 6spd man,with less than 20000kms....basic stuff that I thought would not be that hard to find.
Sutherland... woman tries to hard to sell me a new one for only $50+ grand or whatever... told her I didnt want a new one cause I know I can get a demo for under 40 with only 10_15000ks on it but she still didnt get it an I ended up telling her Id changed my mind on a car just to stop the harrasment.

:
Greenacre... tries to sell me white ones,purple ones, red ones and all autos..

: What part of SHOCKWAVE dont you understand,its only one of Fords most popular colours, and it must have THREE pedals allright :yeees:
Liverpool... OK... so when I drove into the dealers there it was close to knock off time and the guy just dismissed me out of hand,Youll never get one of them he says, not in that colour and manual, they just dont come in, what about this red auto one he says in a real smartass pommy type accent.
He then watched a 40000grand sale walk out the door....
I didnt need to be sold a car, I had made up my mind to buy one anyway,all I needed was to find the right car and give someone a cheque.. like it was a guaranteed sale!!! and they just didnt want to know. :gren:
Rockdale... wife and I walked in and honestly, the guy bent over backwards to help us, took him a few weeks to track one down but he didnt insult us by trying to sell us what we didnt want,even searched interstate and found it in Melbourne shipped it up for me and we couldnt be happier..
Now proud owners of Shockwave XR8,manual,park sensors,side airbags,prem sound and Sat nav. with 20000ks for $37000 drive away :eclipsee_
A week later I drove into the Liverpool dealer and asked for the sales manager pointed to my new pride and joy as I told him the story of how I had been treated several weeks before, of course he was all apologetic and so on but at the end of the day I reckon he pretty ****ed at one of his guys letting a guaranteed sale walk out the door.
All because of a bad attitude.

I wonder is the sales person at liverpool still works there glad you got wat u wanted, looks like you got more with the extras on ur car well done

Lukeyson · 30-10-2005, 05:15 PM

they didnt seem to be joking, but they coulda been trying to get a rise outta me, just the guy from repco pisisted me off because i had to wait so long for him to actually serve me. I will be writing a letter to their Head Office.
i wasnt offended as such, but it ticked me off getting that twice in a row.
I just realized we have a Bursons here, so i am going there from now on.
I am over it now