Bunning's Click and Collect service.
What a absolute waste of time this supposedly time saving service is.
I ordered some plastic storage containers and some safety glasses last night. I went in to pick them up this afternoon, stood at the Click and Collect desk for 5 minutes while old mate in front was trying to get a refund on a crappy wipper snipper, only to be told that they couldn't find my order.
I was then sent to the trade desk and waited while the two staff members finished their chit chat. Again, the young lass couldn't find the safety glasses. While she called to find them where they were, I notice one of the storage container lids was broken......I mean why this was not noticed when they were readied is baffling.
At this stage, I was pretty agitated and I'm ashamed to say I got rather stroppy with the young girl.
It wasn't her fault and I apologized as I left, but the system they have in place is hopeless.
Including the time for another lid was found, I could have gone in, got what I wanted, paid for the items and left the premises in LESS time.
TIP OF THE DAY - Don't bother with Bunning's Click and Collect, just another reason why I hate the place!
