If your with Telstra and have to dial 132200 or whatever..... when dopey computer says....'in a few words.....................'
You say "disconnection"
within seconds you are yakking with real people usually young ladies

in Adelaide or Hobart. They will gladly help you in any way possible ( as long as its Telstra related.
Spoke to young lady from Eyre Pen west coast.
But running a business I now deal with Telstra small business in Slacks Creek Brisbane,
In 1st month they saved me $230 on monthly account.